Privacy Policy — DMV Skin
At DMV Skin, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you browse our site or order skincare products from us. We keep only what we need to ship your order and support you — and we never sell your data.
1. Information We Collect
When you visit or place an order, we may collect the following:
- Contact & Order Details: Your name, email address, and shipping address — the information we need to deliver your order and keep you updated.
- Payment Information: Card payments are processed securely by our payment provider. We do not collect or store your full card number or security code.
- Usage Data: Basic technical details such as IP address, device, and browser, collected through cookies and analytics to help our site run smoothly.
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and deliver your orders
- Send order confirmations, shipping updates, and respond to support requests
- Send promotional emails only if you choose to opt in
- Improve our website and your shopping experience
- Protect against fraud and keep our site secure, and meet our legal obligations
3. Cookies & Analytics
We use cookies and similar technologies to remember your preferences, analyze traffic, and improve our site. We run a TikTok pixel and basic web analytics to understand how visitors use our store. You can disable cookies in your browser settings, though some features may not work as intended.
4. How We Share Information
We never sell or rent your personal information. We share it only when necessary to run our store:
- Shipping carriers, to deliver your order
- Our payment processor, to complete your purchase securely
- Legal or regulatory authorities, if required by law or to protect our rights and safety
5. Data Retention
We keep your personal information only as long as needed to fulfill your orders, provide support, and meet legal and accounting requirements. When it is no longer needed, we delete or anonymize it.
6. Your Rights
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing emails at any time. To make a request, just contact us.
7. Data Security
DMV Skin uses appropriate technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse.
8. Contact Us
Questions about this Privacy Policy or your personal information? Email us at hello@dmvresearch.io.